Saint Paul Saints Still Doing it Right

My wife called late on Wednesday afternoon and said I just got four free tickets to the Saint Paul Saints game tonight - do you want to go?

Not hard to answer that question - it's baseball, it's summer and it's beautiful weather - you can count me in. I had to pick up my son and then meet my wife and daughter at the game.

Given that this is the first season where the Minnesota Twins are playing outdoors I thought what will it be like at the Saints game? The crowd? The extra stuff? What will they do different?

After parking in a lot nearby Midway Stadium my son and I saunter up to the main parking lot and see the smoke from all the tailgating - check that hasn't changed. We get closer to the stadium there is a band playing outside - apparently it is Walser Wednesday. They are also serving free hot dogs and bottled water so we make a stop to get some free stuff before we enter the gates of Midway. Nice touch by the Saints of course.

As we enter the ticket entrance area at the stadium we look up and look who is our ticket taker - Mike Veeck the owner of the Saint Paul Saints. He warmly greets us and asks how we are doing and most importantly utters the words - "Thanks for coming out tonight".

That is customer service. The owner telling us thanks for coming out tonight. Right then we knew that the Saint Paul Saints are still doing it right. It was a well played game (Saints win 3-2) with some decent baseball. Some really nice catches by the Saints left fielder and a long home run by the Saints first baseman. And of course all the great in between innings promotions.

Our customer experience at the Saint Paul Saints was terrific last night. Great baseball, great promotions, great weather, great seats (FREE) and a greeting from the owner. So yes in our opinion the Saint Paul Saints are still doing it right. And we hope for many years to come.